Won the bid +1! Xuanwu Cloud Joins Hands with Agricultural Credit Cooperatives to Build an Integrated Communications Center

The two sides will work together to build an ICC integrated news center.Achieve unified transmission and management of different types of messages such as SMS, WeChat, and APP message push,Accelerate the digital transformation process of the agricultural credit cooperative channel, use channels to empower business development, and comprehensively improve the quality and efficiency of customer service.

Xuanwu Yun·Jixin will combine the following six core requirements to promote the digital transformation of the agricultural credit cooperative channel:

Unified messaging management.Achieve unified management and control of omni-channel communication content, and effectively solve the problems of fragmented distribution and management difficulties of communication content. Based on this, we can more comprehensively and intuitively understand customer service conditions and input-output conversion rates through functions such as omni-channel information tracking and data statistical analysis.

Multi-channel messaging.It supports multi-channel messaging such as simultaneous transmission, serialization, and redelivery of multi-channel messages such as SMS, WeChat, and app message push, and supports automatic channel switching to ensure business continuity.

Intelligent message push.It is possible to set different message push rules according to business attributes, transaction amounts, etc., to achieve multi-channel intelligent routing. For example, priority push is carried out according to the urgency of the message, verification notifications are higher than payment reminders and marketing messages.

Comprehensive monitoring.It provides a visual monitoring, operation and maintenance platform to comprehensively monitor servers, middleware, networks, SMS channels, etc., to ensure system stability while enabling real-time monitoring of omni-channel communication connections, message transmission success rates, etc., to achieve intelligent early warning and alarm capabilities.

Efficient business processing.It has stable and efficient single-message and batch message processing capabilities, and can meet the industry's current and future message push needs.

Added the ability to access messages.The platform should have plug-in access and output capabilities to support rapid access to new message channels to meet future business needs.

Currently, more and more financial institutions are choosing the Xuanwu Yun·Jixin ICC integrated communication center to comprehensively improve customer messaging service capabilities.

In the future, Xuanwu Cloud and Jixin will continue to help financial institutions achieve unified operation and maintenance control of multiple messaging channels through integrated communication platforms, and promote the digital transformation of channels.