Shenzhou Promise won the 'Gemini' project, empowering regional cultural tourism development with integrated digital services

Recently, Shenzhou Promise successfully won and signed the opening service project for the Ritz-Carlton Hotel and Marriott Marquis Hotel invested and built by Beichen Group. According to the agreement, Shenzhou Promise will provide 'one-stop' software and hardware system delivery and services ranging from core servers to comprehensive technical consultation for these two high-end hotels, helping them make a brilliant debut in a 'Gemini' posture and injecting new momentum into the high-quality development of Beijing's Yabao region.

The Ritz-Carlton Hotel and Marriott Marquis Hotel, which were awarded in this bid, are important high-end hotel projects that Beichen Group has laid out in the Yabao core area. With a total of 953 rooms, the two hotels will form a complementary and interlinked 'Gemini' pattern upon completion. They will not only provide top-tier supporting accommodation services for large venues such as the National Convention Center to host international exhibitions and high-end conferences but also offer excellent experiences for a diverse clientele including business travelers, international conferences, high-end gatherings, and local staycations. The completion and efficient operation of the project will significantly enhance the reception capacity and service quality of the region, further promoting the deep integration and coordinated development of the cultural, commercial, tourism, and exhibition industries in the Yabao area.

Facing such a high-standard and highly complex hotel opening project, Shenzhou Promise stood out with its more than 20 years of profound experience and full-stack service capabilities in the hotel industry. The company has established 2,600 service outlets nationwide and provided mature ICT solutions to over 1,000 hotel clients, gaining deep technical insight and practical experience in operational service scenarios for hotels and various chain businesses. For chain and high-end hotel formats, Shenzhou Promise has established an 'integrated' service model covering the entire lifecycle of the project. In the early stages of the project, professional design and equipment selection consultations can be provided to ensure the forward-looking nature and cost-effectiveness of the technical architecture. During the mid-stage, the company is responsible for the procurement, installation, and debugging of all software and hardware systems and participates throughout the opening preparation and trial operations to ensure smooth system transitions. After the project opens, continuous daily maintenance, after-sales support, and system optimization services can be provided to ensure worry-free hotel operations.

Shenzhou Promise focuses on robust operation and maintenance services, hardware integration, and low-voltage construction as a solid foundation, concentrating on the digital hub of hotels, focusing on core business systems including property management systems and operation management systems, providing an overall solution that goes beyond traditional IT integration - 'hotel data intelligence service + AI'. The asset management service cloud platform independently developed by the company enables seamless data flow and unified governance across different business modules such as customer information, room status, and material inventory through the master data management platform, thus breaking down information silos. Meanwhile, based on the leading concept of AI for Process, it offers end-to-end digital closed-loop management for hotel management from strategic planning, implementation, to meticulous operation, providing strong data-driven decision support for improving operational efficiency, optimizing customer experience, and innovating revenue models.

The ability to support such a large-scale, cross-cycle comprehensive project is due to Shenzhou Promise’s reliable delivery and service system. The construction of this service system incorporates rigorous processes and capability genes derived from serving Fortune 500 technology companies globally, ensuring timely, professional, and standardized technical support services for customers at any location and time.

The successful bid for Beichen Group's 'Gemini' hotel project this time not only reaffirms the market’s recognition of Shenzhou Yinuo’s professional capabilities in the high-end hotel technical services sector, but also marks a new phase for the company in empowering large-scale urban complexes and high-end chain service formats. In the future, Shenzhou Yinuo will rely on leading technology and full lifecycle services to collaborate with partners, creating new practical examples for the development of smart hotels and regional cultural tourism industries.

8819 Views