Dual Empowerment! NetEase Smart Enterprise Collaborates with Agora to Create a New Digital Ecosystem for Real-Time Audio-Video and AI Agents

On April 7, 2026, NetEase Smart Enterprise, a one-stop enterprise service provider under NetEase, and Agora, a global leader in conversational AI and real-time audio-video cloud services, officially signed a strategic cooperation agreement. The two parties will engage in long-term, in-depth cooperation in areas such as real-time audio-video, content security, and AI agents. Through product integration and ecosystem co-creation, they will jointly provide enterprise customers with more comprehensive and secure one-stop intelligent solutions.

Ruan Liang, Vice President of NetEase and General Manager of NetEase Smart Enterprise, and Tony Zhao, Founder and CEO of Agora, signed the strategic cooperation agreement on behalf of both parties.

The two parties will leverage their respective core strengths to deliver high-quality, customizable real-time audio-video services and professional, reliable content security services to customers. At the same time, they will integrate capabilities in areas such as multi-modal generation and marketing AI agents, forming joint solutions. They will also co-create an ecosystem around directions like AI-powered toys and AI voice customer support.

Ruan Liang, Vice President of NetEase and General Manager of NetEase Smart Enterprise, stated: 'This collaboration represents a profound resonance between both parties in technological expertise and industry practice. It deeply integrates NetEase Smart Enterprise's cutting-edge AI technology and digital content security with Agora’s leading real-time audio-video capabilities within specific business scenarios. Whether it's real-time voice interaction in smart customer service, AI-assisted teaching in online education, or content security and real-time interactive experiences in digital entertainment scenarios, we will focus on actual use cases to refine truly integrated product solutions that address customer pain points, offering more competitive options. This fusion of AI and real-time engagement technologies (RTE) will be rooted in every real-world business scenario.'

Agora Founder and CEO Tony Zhao stated, "The achievement of this strategic partnership marks the combination of Agora and NetEase Intelligent Enterprise's strengths in real-time audio and video, digital content security, and AI Agent sectors. By integrating their core capabilities, both parties will create an integrated solution that not only meets the needs of existing clients but also provides standardized and customized product solutions to multiple industries such as general internet, enterprise services, education, and entertainment. This further consolidates the industry positions of both parties in their respective fields. In the future, both sides will fully leverage their technical advantages and industry expertise to jointly promote the integrated development of AI and Real-Time Engagement (RTE)."

About Agora: Agora is a global leader in conversational AI and real-time audio-video cloud services, providing the best experience for multi-modal real-time interaction between person-to-person, person-to-agent, and agent-to-agent. Developers can easily integrate functionalities such as conversational AI, audio-video calls, live streaming, and various other real-time interactive scenarios into their applications by simply invoking Agora’s API. Agora’s API has empowered over 20 industries, including AI, social live streaming, education, gaming, IoT, finance, healthcare, and enterprise collaboration, covering more than 200 different scenarios.

About NetEase Intelligent Enterprise: NetEase Intelligent Enterprise is a one-stop AI application service provider under NetEase. Based on over two decades of technological accumulation from NetEase, NetEase Intelligent Enterprise deeply integrates AI technology with full-chain business scenarios of enterprises, constructing a sustainable intelligent business system. It offers full-stack AI-driven products and solutions for industries such as entertainment, social networking, gaming, retail, manufacturing, finance, and more, helping enterprises improve efficiency and achieve business growth.Currently, it has served millions of enterprise customers.

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