Zhuozheng Healthcare x Minglue Technology: Digital Intelligence Synergy, Building a New Path for High-Quality Development in Medical Services

Recently, Distinct Clinic $DISTINCT HEALTH (02677.HK)$ has partnered with its collaborator, Minglue Technology, focusing on in-depth exploration of 'trustworthy AI,' intelligent data insights, and cross-system collaboration. On the foundation of ensuring medical rigor, further solidifying the 'trustworthiness' and 'certainty' of medical services through digital intelligence capabilities to steadily enhance the company’s long-term value.

1. Building 'Trustworthy AI': Exploring the technical boundaries under strict medical standards

In the healthcare industry, the premise of artificial intelligence application has always been safety and compliance, which must be based on explainable, traceable, and intervenable mechanisms. AI should not act as a 'black box' replacing medical decision-making but rather as an 'assistant' aiding operational management and professional services.

Based on this, Distinct Clinic will collaborate extensively with Minglue Technology to jointly build a 'trustworthy AI' intelligent quality control framework for the medical industry. This framework embodies the core of 'trustworthiness' in the following two aspects:

🔎Traceable Process: Ensure that the output process of the intelligent agent during medical service inquiries and user communication is transparent, with every detail of each step being traceable.

🔎Human-machine collaboration(Human-in-the-loop)： Retain human intervention capabilities at all critical business nodes, deeply integrating the rigor of medicine with the productivity of AI to achieve a balance between 'speed' and 'reliability'.

Through the exploration of 'trustworthy AI,' we aim to enhance the accessibility of credible medical knowledge for the public while adhering to strict medical standards(Accessibility), transforming professional medical insights into content that the public can understand and apply more swiftly. We also hope to accumulate a referenceable practice model for AI implementation in the vertical healthcare domain.

II. From 'Viewing Data' to 'Understanding Insights': Cognitive upgrading driving operational decision-making

During the past few years of digital intelligence development, Zhen Healthcare has completed the construction of a data platform and a multi-specialty core operations dashboard system, achieving real-time transparency of key performance indicators.

In the next phase, Zhen will further explorethe application of digital intelligence capabilities in complex data analysis and strategic coordination., by introducing the multi-agent architecture of Minglue Technology's DeepMiner enterprise-level AI platform, providing more deterministic support for operational decision-making.

This upgrade signifies a shift in internal management models from 'human detection of problems' to 'system-assisted early warning.' By leveraging intelligent systems for systematic analysis of key indicator relationships, the business decision-making layer can more acutely capture structural changes and potential trends within operations. Additionally, relying on the 'operational hub' built with a multi-agent architecture for deep integration of data across disciplines, it aids in generating timelier decision-making pathways in complex business environments.

This transformation will enable data to become the 'digital senses' through which managers perceive the pulse of the business, thereby enhancing the foresight of decision-making in complex environments.

III. Cross-departmental Collaboration: Exploring cross-system intelligent collaboration capabilities to improve operational efficiency

In the daily operations of medical institutions, numerous processes rely on cross-departmental collaboration and multi-system operations. For instance, the launch of new products or services requires completing multiple steps such as approval processes, cost audits, material preparation, system configuration, operational support, and department notifications, traditionally highly dependent on manual coordination and node transitions.

To address this, Zhen Healthcare is exploring the use of DeepMiner agent technology to implementa cross-system process orchestration mechanism,enabling intelligent systems to automatically break down task objectives, generate required content, trigger system linkages, and simultaneously remind relevant departments to advance execution, all within a predefined rule framework.

The essence of this capability building is to break down information barriers between departments and systems, using technology-assisted process collaboration to allow specialized teams to focus on service itself. This enhances organizational collaboration in complex business environments, ensuring that each new service is implemented precisely and agilely.

IV. Based on long-termism, build a sustainable growth model driven by digital intelligence

Zhuozheng Healthcare's investment in technology consistently focuses on the essence of medical services, serving the vision of 'providing health care throughout the life journey for every family member.' Our attitude towards AI technology has always been consistent: technology should not be a gimmick. Only when it integrates into various practical details—enhancing patient experience, empowering medical staff efficiency, and refining operational precision—can the value and warmth of technology truly be delivered.

From single consultations to full lifecycle health services, and from data accumulation to intelligent management, Zhuozheng Healthcare is steadily building a development model supported by digital intelligence capabilities. Through collaborative exploration with excellent partners like Minglue Technology, Zhuozheng Healthcare will continue to drive the evolution of medical services toward greater efficiency, transparency, and sustainability, creating long-term value for the industry.

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