Seeing these 85 million people, not just today

Today is International Day of Persons with Disabilities, have you ever noticed that around us, there are more than 85 million people living with disabilities.

How to truly integrate these 85 million people into society, expand the scope of their lives, is something we have been working hard to do.

They have a stable income.

That year,10,000 disabled individualsThrough projects such as cloud customer service, Ele.me silent riders, and the "Helping Thousands of Disabled Merchants Create Jobs" program, they have integrated into society and obtained astable income。

Under the guidance of China Disabled Persons' Federation and others, Alibaba's cloud customer service project has recruited home-based customer service representatives for 9 consecutive years, currently3304 individualsDisabled individuals are on duty; Ele.me has launched an accessible communication system for hearing-impaired delivery riders.Over 3000 hearing-impaired delivery riders.Running daily on the road to strive for a better life; Alibaba Charity Foundation collaborates with Taobao merchants operation team to launch the 'Ten Thousand Disabled Entrepreneurs Employment Assistance Plan,' as of November 20, this program has served a total of 3200 disabled merchants nationwide.‘Barrier-free travel, possible for one person.’。

This year, with the efforts of the Amap engineering team,

Amap's accessible wheelchair navigation.This year, with the efforts of the Amap engineering team,Covered nationwide in Hangzhou, Peking, Shanghai, Guangzhou, Shenzhen, wuhan, Changsha, Jinan, Chengdu, Qingdao and other cities.30 citiesProvided for relevant cohorts24 million times of barrier-free route planningDuring the 2023 National Day golden period alone, wheelchair navigation provided users with over 1.57 million times of barrier-free route planning.

"Benefiting the Blind"

That year,Youku's accessible theater chainThe new works are more diverse within the theater.The number of works has exceeded 2,000 (collections).Adding short plays, animations, documentaries, audiobooks, and other types, enriching the listening experience for visually impaired users; 24 cities, over 30 public welfare institutions have opened the whitelist of Youku's accessible theater chain, regularly conducting accessible theater chain screenings across various regions; 43 copyright owners have authorized accessible copyrights, helping more film and television works become accessible.

This year, Ali Health has introduced the first domestic set of custom fonts with free Chinese/phonetic/English/Braille conversion support -Ali Health体, which has been applied in areas such as medicine boxes and health product packaging. For those who cannot see, they finally have a touchable Braille medicine box, providing an extra sense of security.Braille medicine boxes, giving them a sense of security when taking medication.

"Let's all join together"

This year, Alibaba's platforms including Taobao, Xianyu, and Youku15 apps have been comprehensively upgraded to be fully accessible, and 8 apps have received Level One Accessibility National Standard certification.

That year,Alibaba employeesspontaneously organized10 disability support charity groupsAround the actual needs of people with disabilities, collaborating with tens of thousands of alibaba volunteers to provide volunteer services for the disabled.

This year, we raised over 18 million through the Public Welfare Treasure, supporting employment, hearing impairment, visual impairment, intellectual disabilities, etc.25 projects to assist the disabled.Through the 'Every Person 3 Hours' platform, driving 0.27 million netizens to assist the disabled together.Building a better life for a cohort, not leaving anyone behind!。

This year, on the road to helping the disabled, our team of colleagues has been growing.

This year, on the road to helping the disabled, our team of colleagues has been growing.We will continue to work hard, move forward with determination, look forward to more people, more power, and work with us to do a little more, and then do a little more.

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