Investing 3 billion in 5 years, nio inc officially launched the NIO Certified pre-owned car.

1Month3On the day, nio inc$NIO Inc (NIO.US)$launches official used carsNIO CertifiedAnnounces the operation of official used cars through self-operation, providing high-quality services to used car users. Official used carsNIO Certifiedlaunch realizes the full lifecycle service of NIO products.

As of December 31, 2020, NIOTotal number of users reached 75,641Total mileagenearly 14After half a year of trial operation, NIO officially launched its official second-hand car business to meet the increasingly diverse needs of users.NIO CertifiedNIO has established a nationwide second-hand car business network, providing full-process services including vehicle inspection, assessment, acquisition, and sales.。

In the process of second-hand car acquisition, NIO will provide users with a highly competitive 'fixed price', offering efficient assessment and quote services to ensure convenient and quick transactions.

In the sales process,NIO has set strict quality control standards to provide users with exclusive service guarantees and official rights:

All official second-hand cars undergo 286 specialized tests for new energy vehicle models, ensuring transparent and traceable condition information. NIO provides original parts preparation for official second-hand cars, guarantees high-quality delivery through SONAX vehicle refurbishment technology and hardware and software upgrades. Additionally, NIO's innovative battery swapping model ensures the health of batteries within the service operation network. All NIO users can enjoy healthy batteries, and the battery swapping model completely dispels concerns about battery degradation in used electric vehicles.

NIO Inc's official used cars provide users with a 7-day worry-free return and exchange service. After purchasing a car, NIO Inc's official used car users can enjoy 1 year or 0.03 million kilometers of original factory extended warranty, free 7 kW home charging station, lifelong free road rescue, lifelong free vehicle networking, and also share the BaaS battery rental service.

At the same time, NIO also introduced official repurchase rights, where users will receive repurchase points, NIO Value rewards, 60% off battery upgrade rights, battery exchange rights transfer, continuation of ES8 Founder Edition user identity, as well as NIO Pilot and autonomous driving discount rights, ensuring worry-free car purchases for existing users.

NIO Inc's official used cars have connected the circulation chain of all NIO vehicle models, ensuring maximum protection of existing user benefits. According to calculations, NIO's current true residual value is at a leading level compared to similar level rbob gasoline vehicles. Next, NIOwill invest 3 billion yuan to promote the high-quality development of NIO Certified official used cars.

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