In recent years, public investment awareness has generally increased, and investors' enthusiasm has increased. Lawbreakers have taken this opportunity to commit fraud in the name of investment. There are many forms of fraud. The most common one is impersonating the staff of a well-known platform or agency to lure investors to join a group via phone or social software, and allow investors to trade funds on counterfeit platforms, etc., leading to losses.
Recently, quite a few investors have reported that criminals are impersonating Futu Securities workers to carry out internet and telecom fraud. The main forms include the following:
1. Organize stock recommendation activities by inviting groups via phone or WeChat in the name of Futu staff (customer service);
2. It claims to be able to provide stock allocation services, illegal investment consulting services such as highly leveraged capital allocations, etc.

Futu Securities has previously issued a statement to the outside world. It has never carried out any form of stock recommendation, and its outbound call number is fixed.
They are the mainland regions:0755-88691168 (customer service), 0755-23546750 (account manager)
Hong Kong region:852-25233588 or 852-23058998

(Futu issued a statement as soon as it learned about the impersonation situation)
In the above situation, under the banner of “investor education,” the criminals lure people into the group, analyze the market or share financial information within the group, then begin recommending stocks and inducing others to invest in the platforms they recommend. Through the method of posting “profit screenshots” by other partners in the group, they attract the public to start depositing and investing, which may eventually lead to losses or problems such as not being able to withdraw funds.
[List of deception steps]
Step 1: Disguise yourself as a platform worker and call WeChat to invite people to join the group
Many fraudulent calls are made through online virtual phone calls. Generally, they are 8-digit virtual phone numbers starting with “9,” and cannot be called back or the number is empty.
Fraudulent rhetoric is generally “I'm an employee of XX Company. We have an investment consulting group that pushes financial information every day. At the same time, there are also professional teachers who explain the market and recommend stocks. Can I add you to WeChat?”
Even if it is not convenient for netizens to answer the phone, the scammer may find WeChat through the phone number.
Step 2: Group “teachers” first analyze the market and then recommend stocks
After the netizens joined the group, the so-called “teachers” in the group analyzed the market while also recommending stocks. The “childcare” in the group has also been posting “profit charts,” indicating how much money they have earned by investing with “teachers,” so that netizens let go of their psychological defenses and start investing on counterfeit platforms recommended by them.
Step 3: After making a deposit, you either lose money or can't withdraw
After depositing funds on counterfeit platforms, once someone in the group says that recommended stocks have been locked up or lost, they will be “kicked out of the group chat”, and the contact number will already be empty. At the same time, investors are also unable to properly withdraw funds on their counterfeit platforms.
[Faced with these scams, how should investors avoid them?]
1. Choose a compliant and qualified platform
When choosing an investment platform, investors can go to the official website to verify information to ensure that they are qualified to operate in compliance.
Specifically, users must first choose a compliant licensed brokerage firm when investing. A license refers to the license qualification issued by the local Securities Regulatory Commission to an authorized institution. Each licensed organization can only exhibit at the place where the license was issued.
For example, if a brokerage firm wants to do business in Hong Kong, it must have at least a 1/4/7 license issued by the Hong Kong Securities Regulatory Commission, which indicates that it is qualified to provide securities transactions, provide advice on securities, and provide automated trading services. If you want to further develop your business, you will also need to obtain a license corresponding to your business. As far as Futu Securities is concerned, its Class 1/2/4/5/7/9 license can guarantee Futu's compliance in exhibiting business under the license.
2. Obtain information from formal channels and carefully verify information sources
In the scams mentioned above, most lawbreakers choose phone calls or WeChat groups to spread. Information from these unofficial channels should be kept wary, their identity should also be kept in doubt, and verified through official platforms as soon as possible. It is worth mentioning that if someone posts a list and posts pictures threatening “steady profit, no compensation”, etc., you should be alert right away!
Also, never install apps promoted in the form of QR codes, web links, etc., and be wary of criminals masquerading the software as regular apps.
3. In case of fraud, gather evidence and promptly call the police
When investors discover that they have been scammed online, they can call directly“12321 Internet Malfunction and Spam Report Reception Center” or log in to the official websitehttps://12321.cn/report.php进行举报. If actual financial losses have already been caused, while remaining calm, they should gather as much evidence as possible on their WeChat group or platform and promptly call the police.

Regarding recent incidents of impersonation of Futu Securities staff, if any netizens encounter a similar situation again, please contact Futu through the following channels for verification as soon as possible.
Futu Securities official consulting channel:
1) Official online customer service
2) Call customer service hotline (Mainland: 400 870 1818, Hong Kong: +852 2523 3588)
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